Description
Packed in strips off 5 – tear away
Packed in strips off 5 – tear away
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Trade/Account Clients
If the total order is greater than $750 excl GST, we will provide free freight within Australia.
Freight is dispatched next business day via either TNT Road Express or Australia Post, depending on the order size and location at our distraction.
Trade/Account clients can choose to upgrade these services to TNT Air Freight. This needs to be quoted and charged separately, as it is not a simple process.
If the order is below $750 excl GST, we will charge a handling fee of $30 + GST per order.
Online/Web Clients
If the total order is greater than $750 excl GST, we will provide free freight within Australia.
Freight is dispatched next business day via either TNT Road Express or Australia Post, depending on the order size and location at our distraction.
TNT will only deliver to physical locations, they will not deliver to PO Boxes.
Currently, we will not be offering an upgraded service option to non Trade/Account clients. We will review this in due course but do not wish to launch with this option.
We’d like to take this opportunity to thank you for shopping with us here at Australian Photo Supplies.
When using our website and/or submitting an order, you agree to abide by the Terms and Conditions and the Returns, Refunds, and Exchange Policy listed on our website.
Below is our Returns & Refunds Policy, which will detail our policy, procedures, and processes for exchanging and returning products purchased from our store, plus any entitlements for refunds/exchanges to our customers.
“CHANGE OF MIND” POLICY
Under Australian Consumer Law, we reserve the right to refuse a customer a refund in the case where they change their mind about the product/s they have purchased. Due to the products we sell, we have chosen to exercise that right, and therefore, we do NOT provide refunds, nor are we under any obligation to accept an exchange or return of any products listed on our site in the event a customer simply changes their mind after submitting their order.
When a customer receives a product/item they have purchased from our store, and they discover it to be damaged/faulty/defective, as an Australian business, we are obligated to issue that customer with a replacement. We do not entertain the option of a refund as the customer has made the initial choice to purchase that product/item and requesting a different product/item or a refund would be considered a simple “change of mind”. By implementing this policy, this eliminates the possibility of consumer fraud occurring in which a customer can unlawfully defect an item in order to gain a refund, purely because they used the product and it failed to deliver the result they were seeking, or they perhaps found a cheaper offer elsewhere. We are committed to and will honour the provision of a replacement product to a customer if any of the products we sell on our website have been found to truthfully be damaged/defective/faulty by the customer, provided it is within the warranty timeframe, as listed below. As we are committed to high-quality customer service, we will pay for postage costs (up to $30 AUD) involved for the customer returning the damaged/defective/faulty product/item and will arrange an immediate replacement product on receipt of the damaged/defective/faulty product/item.
Please ensure you carefully select any items correctly before submitting your order.
We will provide you with the relevant address and return details upon receiving an email from you, highlighting the order number, product, and reason behind your request for an exchange/refund. We may also request a photo of the product, dependent on the circumstance.
RETURNS POLICY
Due to the nature of the business and the products we sell, we do not accept any returns of products other than those that have been deemed to be faulty, damaged, or defective. Any other instance of a return is deemed to be a “change of mind”, and as stated in our Change of Mind Policy (listed above), we do not accept returns in exchange for a refund. Below is our Returns Policy when a product is deemed to be faulty or defective.
By returning products to us, you agree to the terms stated below:
REFUNDS POLICY
When purchasing any products from us, you acknowledge and agree to the following refund policy below:
EXCHANGES (faulty/defective products only)
FAULTY ITEMS
When purchasing any products from us, you acknowledge and agree to the following faulty items policy below:
RETURNS SHIPPING
When purchasing any products from us, you acknowledge and agree to the following shipping policy below:
LIABILITY
When purchasing any products from us, you acknowledge and agree to the following liability policy below:
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